Frequently Asked Questions

Everything you need to know about shopping with Wofeel London

What are your standard shipping times?

For our customers in the UK, standard delivery typically takes 2-4 business days. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unused and unopened items in their original packaging. Please contact our support team to initiate a return or exchange.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your parcel's progress.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you offer international shipping?

Yes, Wofeel London ships to most countries worldwide. Shipping costs and any applicable customs duties are calculated at checkout based on your destination.

Are your products ethically sourced?

At Wofeel London, we are committed to quality and integrity. We work closely with our suppliers to ensure all products meet our high standards for ethical manufacturing and sustainability.